Saturday, September 8, 2012

Change Management In Six Sigma


Change is the only constant thing in the world and businesses are no exception to this universal principle. The purpose of change is constant improvement in the competitive world through which the companies hope to leapfrog their competition to meet customer needs better than others.

Change meets resistance

You must anticipate resistance from unexpected corners contemplating and proposing the change. This could be for the first Six Sigma project or for the next project, despite the rigorous results with implementations of earlier projects. Workers can respond by ignoring the change, denying or failing to understand the changes in apparent disagreement with benefits and the use of tactics to delay and whims. Other examples may be ignorance on the other sections within organizations and non-project-based cooperation

Management of change in Six Sigma

Project managers understand that most resistance has valid reasons.

1. For example, take the case to ignore the change. People resist change because they do not want a change. Change means doing things differently, requiring adoptability regardless of its simplicity. They assume ignoring the proposed amendment will ultimately lead to his retirement. Make an irreversible change, perhaps by associating to the success of the annual review process has changed.

2. The lack of understanding is another place to manage change assertive, even if it is not intentional. Handling things can be easier in this case. Use additional sessions to explain, for example, a room, one-on-one meetings, mailers, calendars and tables that are visible every day and can be used for instruments.

3. Do not accept or ridiculing the true values ​​of the performance is another way of resisting change, which the Master Black Belt must anticipate. Use independent sources and / or positive results from other departments or projects to demonstrate the point. See that the points are valid and the team can relate to them.

4. Failure to reach speeds: slow pace of change initiatives could bog down and forced to go through multiple steps, you might want to skip, even if they are indispensable. But in practice, this may be unnecessary. Breaking the illusion of speed and build momentum as you go on a scientific journey alone. This is more permanent and faster than a serial diluted and scattered activities.

5. Support and share the vision: They key to the longevity of support down the line is the shared vision, the dream and positive attitudes. After throwing a flurry of short duration of activity does not lead to anything. But the workforce must be galvanized regularly to keep the vision alive. Communicate and get together regularly will help in this regard.

6. The proof of the pudding is in the eating: Shareholders try to produce economic benefits out of each project, although not opposed to change, if you see the appreciation for the top line and bottom line figures in the financial statement. One can only try them when we see the increase in profits on horseback for more volume and better quality.

Managing Change in Six Sigma is no different from doing it elsewhere. But the scale of the operation and interest in the game along with the wisdom should lead the way to go ....

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